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TechFabric

Custom software development · Charlotte, NC

Custom software development for Charlotte companies

Charlotte is the second-largest banking centre in the United States by assets under management, with energy and a growing fintech layer around it. The buying culture reflects that: conservative, audit-first, and unimpressed by a demo.

Lending and servicing platforms, and the governance layer underneath them. Policy evaluated before the handler runs rather than reconstructed from logs afterwards.

Founded

2017, and still independent

Bench

115+ people, 80 Databricks-certified

Experience

Fifteen years average, per engineer

Serving

Charlotte, Concord, Gastonia, Rock Hill

What custom software development covers

Web applications

Applications built to be changed safely years after the original team has moved on. That means tests that mean something, seams where the business logic can move, and a deployment nobody is afraid of.

Mobile applications

iOS and Android, built as products rather than as ports. The maintenance story is decided at the start, because that is when it is cheap.

APIs and integration

The seams between systems, done once and properly. Most of the expensive failures we are called into are integration failures wearing another name.

Data platforms

The layer underneath the application, on Databricks, Azure, AWS or Google Cloud. If the reporting and the application disagree, the platform is the reason.

Modernisation of what exists

Often the work arrives as something already built that has become hard to change. We would rather read it and tell you honestly whether it is worth keeping than sell a rewrite you may not need.

Durable, auditable workflows

Processes that take days, call several systems and must never half-complete. Getting that right is a different discipline from getting a request handler right, and it is where we spend most of our time.

Work a Charlotte buyer would recognise

iLending is a refinancing platform, which is close enough to the work this market buys that the architecture transfers directly.

Automotive / Fintech

iLending

TechFabric automated lead and loan officer assignment, rate sheet processing, and stipulation document management, and improved CRM integration and API performance. Manual errors dropped and agent onboarding got faster.

The regulator asks about the model

FFIEC guidance on model risk management applies whether or not anybody called it a model, and an automated credit decision nobody can explain is a finding. Explainability has to be designed in, because it cannot be added to a system that did not record its reasoning.

None of that is unusual for Charlotte, and none of it is a reason to build slowly. It is a reason to decide where the evidence comes from before the first handler is written, because the alternative is reconstructing it later from logs that were not designed to answer the question.

How an engagement runs

  1. 01

    A technical conversation

    Not a sales call. An engineer, asking what you are trying to do, what has been tried and what it will actually take. Where the work needs them, product and design people join the same conversation.

  2. 02

    Two weeks, fixed fee

    A short assessment ending in a written plan with a scope, a sequence and a number. You own the document whether or not you carry on with us.

  3. 03

    Build with your team in the repo

    Senior throughout, and no pyramid with one architect over a floor of juniors. The person in your standup is the person writing the code.

  4. 04

    Run it

    We stay on the pager. Nobody designs a fragile thing they will personally be woken by, which is most of why this arrangement produces different software.

Where we work from

TechFabric is headquartered in Gilbert, Arizona, in the Phoenix metropolitan area, and works with companies across the United States. We do not keep an office in Charlotte and are not going to pretend otherwise on a page you found by searching for one.

Arizona does not observe daylight saving, so we are two hours behind you from November to March and three hours behind from March to November. That leaves most of your afternoon overlapping our morning, which is usually enough.

Most delivery is remote or hybrid because that suits the work. We travel for the parts that go better in a room, which is usually discovery, workshops and the opening weeks of a build.

Headquarters

1530 E Williams Field Rd, Ste 201
Gilbert, AZ 85295

Phone

+1 (480) 681-6806

Also

Amsterdam, Dnipro, Hyderabad

FAQ

Custom software development in Charlotte: common questions

Do you work with Charlotte companies?

Yes. TechFabric is headquartered at 1530 E Williams Field Rd, Ste 201, Gilbert, AZ 85295, and works with companies across the United States. Arizona does not observe daylight saving, so we are two hours behind you from November to March and three hours behind from March to November. That leaves most of your afternoon overlapping our morning, which is usually enough.

Do you have an office in Charlotte?

No. We have one office and it is in Gilbert, Arizona. Most of this work is remote or hybrid because that is what suits it, and we travel for the parts that go better in a room, usually discovery, workshops and the opening weeks of a build.

How do you handle model risk management?

An automated decision records what it was given, what it decided and under whose authority, because FFIEC guidance applies whether or not anybody called it a model. Explainability is designed in, since a system that did not record its reasoning cannot have it added later.

What kinds of custom software do you build?

Web applications, mobile applications, APIs and the data platforms underneath them. The work we do best is the sort that has to be governed and auditable, where a wrong write is expensive and somebody has to be able to explain afterwards what changed and why.

Do you take over an existing codebase?

Often, yes. A good part of the work arrives as something already built that has become hard to change. We would rather read it and tell you honestly whether it is worth keeping than sell you a rewrite you may not need.