Maintenance & Support

As user expectations and technology dependence grow, applications and infrastructure must keep pace.

Comprehensive IT support where and when you need it.

We provide IT support and maintenance for all software and infrastructure, tailoring plans to enhance stability, security, and effectiveness.
Our process covers your ongoing maintenance needs, starting with discovery to gather the necessary knowledge and documentation for comprehensive support.

It's a complex IT landscape, but we make it simple.

Number 1
Identify Your Needs
We start with a short discovery to identify your goals and challenges, then create a plan that tailors our approach and resources to your needs. 
Impact/Effort Analysis
Identify KPIs
ROI Modeling
Focus Pain-Points
Number 2

Target The Type Of Support

Infrastructure / Architecture support
Fixing problems with systems without changing or manipulating code. We're here to help with:
Architecture
Databases
Software Systems
Cloud Solutions
Engineering / Application Support
Development support involves:
Maintenance
Change Requests
Optimizations
Integrations
Code Bases
Bugs & Defects
Performance
Security
System Failure
Documentation
Solution Consulting
Gain the Necessary Knowledge

Once we have our team and plan, it's time to sync with your teams for information downloads and knowledge transfer. We start quickly by:

• Setting Up Demos
• Holding Code Review
• Conducting Business Analysis
• Sorting Out Access Levels
• Additional On-Boarding

Plan Rollover & Ongoing Support 
As we ramp up the transfer with your team, we’ll set and trigger the rollover dates, or when our maintenance team will officially take over. Once we’re in the driver’s seat you’ll get full visibility with weekly updates, reports, sync calls and more to ensure all needs are being met and our team is on track.  

Application Maintenance & Support

Our app maintenance experts are ready to help stabilize, expand, modify, and support your existing software applications. We help you ensure continuity, drive automation, optimize business processes, identify risks, recommend enhancements, and even improve the front-end experience.
Correction
Troubleshoot and fix issues found through error reporting
Adaptation
Ongoing work to update software in line with current trends.
Perfection
All the maintenance work needed to accomplish long-term goals
Prevention
Measures taken to prevent bugs & glitches from popping up
Sharing
Continuously advising and sharing expertise for the best business solutions

Lean On Our Support. We've Got Your Back.

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Integration Maintenance & Support

Integrations can be one of the most important, and troublesome, areas of software. Not only do integrations require constant monitoring and maintenance, but anytime there is an update to the core API, changes are required to keep it working as expected.
As your business grows, so do your integration needs, and this is where our experts can help. We work across a multitude of platforms, systems, frameworks, languages and more to support any business or data need.
Integration maintenance provides:
Existing Integration Support & Optimization
Advanced Monitoring & Alerts
API Support & Development
3rd Party Connectors & Modules
Data Management, ETL Support
Low Code Integration Support (e.g. Power Automate)

Website Maintenance & Support

Websites are a cornerstone of customer engagement and delivery. Ensuring your website is always up, transacting and providing a seamless user experience is key to growth.
Websites are a cornerstone of customer engagement and delivery. Ensuring your website is always up, transacting and providing a seamless user experience is key to growth.
Website maintenance plans include:
Automatic Backups
Core Updates (Plugins, 3rd Party Connector Upgrades)
Security Checks, Testing & Patches
Performance Optimization
Integration Maintenance
Cross-Browser, Cross-Device Support
Ongoing Monitoring & Alerts
Website Maintenance

Mobile Maintenance & Support

Get on-demand, ongoing maintenance support for all your mobile applications. Regular maintenance and monitoring ensures that your apps are high-performing, responsive, compliant, and fully secure. You need the confidence to know your mobile apps are optimized and always available to end-users. That's where our mobile application maintenance teams come in.
Mobile Maintenance and support
mobile technologies
Our mobile experts support various app and dev frameworks:
Mobile app types
Native Apps
Web Apps
Hybrid Apps
Mobile platforms
iOS
Android
Windows
Mobile Frameworks
React Native
Angular
Flutter
Xamarin
Cordova
Ionic
JQuery Mobile
Case Study Client Logo
case study - Supply Chain

Removing The Pain Of Paperwork With Digital Certifications

10,000
Agents with monthly subscriptions.
Technologies Used
Azure DevOps • SQL Server Database • Azure Blog Storage • Azure Fuzzy Search • Application Insights (APM)
Case Study

Why Partner With Us?

Discover why companies turn to TechFabric to drive digital growth -- learn how we team up, collaborate and co-innovate with our clients to surpass goals, scale real business value and achieve second-to-none results.
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